I will admit that sometimes when we train for an emergency and then six months later we retrain the procedure again, I can get complacent and tune out the instructions thinking “I know what to do!.”
On Saturday, March 2, 2019 at the state wrestling tournament all of the on-going training Brent conducts for our staff members paid off for one very fortunate guest. Sean Ramsey was the duty office that morning. Here is his report:
8:50 a.m.: Guest fell over and at first, guest around him believed he was having a seizure.
The guest around him informed our guest service staff.
8:51 a.m.: I was in the Zone and was notified by another guest that there was medical emergency below us. At that same moment a call on the radio went out that an AED and EMTs were needed in section 216. Cy-Fair Police Department put a call out to Cy Fair Volunteer Fire Department to have them come in to assist. Our staff began to hold the elevators for EMTs and to provide a clear path from door to section 216.
8:52 a.m.: I arrived in section 216 and two guest were providing CPR and the event medical crew was hooking up their AED equipment. The family and friends of the man were very emotional and CFPD assisted me in clearing the area so medical could have space. We closed down areas around the section because of a growing crowd.
8:53 a.m.: CFVFD arrived on campus and began to make their way to the location.
8:54 a.m.: CFVFD EMTs helped move the man out of the seating area to a flat floor so they could have space to work on him.
9:01 a.m.: CFVFD EMTs were able to stabilize enough for transport and moved him down the stairs to the stretcher.
9:03 a.m.: Patient was moved to the ambulance down the loading dock elevator.
9:05 a.m.: CFVFD left the property with the patient.
Here is the rest of the story from associate athletic director, Kirk Eaton:
6:05 p.m.: Alexander Pena, Lubbock High School, whose dad had a heart attack 10 hours earlier, wrestled for the final bout in the UIL 5A 113 pound weight class. Alex defeated Jesse Martinez 11-5 and was declared State Wrestling Champion in his division. His mom told us that her husband had received a stent in his heart and was doing well. He was told by his doctor that had he not come to Houston to see his son wrestle, he never would have survived the heart attack at home where he would have had to wait for medical care to arrive. The doctor praised our team saying the level of care and attention provided by everyone working at Berry Center saved Mr. Pena's life.
Sean said in order to write his report he had to check the cameras to see the timeline. He was shocked that the whole incident only took 15 minutes from the moment he learned Mr. Pena was down, to EMT’s arrival and having Mr. Pena on a gurney and into the ambulance. He said it felt like an hour!
I hope you will keep in mind our training like our staff did that morning. The only way we will be ready to serve people in need is if we train and practice our roles in the event of an emergency!
Happy Spring Break!