Policies

  General Policies
Bottles, cans, coolers, fireworks, food, and recording devices are not permitted in Berry Center . It is the discretion of the show whether or not video cameras or still cameras are allowed for events. Video Cameras are almost never allowed, where still cameras are. Signs will be posted and event staff will be notified before doors open regarding this policy. While many of these items will be confiscated at the main entrance, all employees should be alert to those items being brought into the facilities. Management expects all representatives of the Safety/Security department to either confiscate or eject those patrons in violation of these policies. If patrons are already inside the facility, the items must be confiscated, discarded or returned to his/her vehicle. All confiscated items will be sent to the security office and held for pick-up for 30 days. After 30 days, the Berry Center will discard all items.

Unauthorized Items
No persons, including minors, shall be permitted to events at the arena or additional projects at the complex unless properly attired. Berry Center reserves the right to determine proper attire for events at the complex. Unless authorized by Berry Center, no person shall be admitted into the facility of the complex with any of the following items in their possession:
  • Alcohol beverages or controlled substances
  • Cameras and/or audio or visual recording equipment
  • Radios
  • Televisions or any other such electronic devices
  • Pets (Service Animals are allowed.)
  • Bottles, either plastic or glass
  • Shopping carts
  • Cans or coolers
  • Fireworks
  • Weapons and dangerous devices of any type
Unless authorized by Berry Center, the carrying of food and beverages into the facility of the complex is prohibited.

Knives
Patrons in possession of knives or wearing decorative handcuffs or spiked wristbands must return the items to their vehicles, or if inside the building, check these items in with a Security officer in the lobby.
No person shall bring any object into the facilities with intent to use or which may be used as a weapon or projectile.

Underage Drinking, Alcohol Bottles and Can Possession
All patrons in the building, who are identified as being under the age of 21 and in possession of alcohol, will be taken to the Security office, ejected, and their parents and school designee will be notified for proper advisement. When necessary, they may be turned over to the Police Department.
All persons who are found at the facilities with alcohol in their possession, will be taken to the Security Office.

Smoking
Berry Center is a smoke-free facility. Smoking is not allowed in on or in any of its facilities by any patron or employee.
Anyone observed smoking inside the facility shall be asked to extinguish the item immediately.
Any person who refuses to comply with the policy shall be subject to ejection from the facility.


Laser Pointers
Any patron seen using a laser pointer will be escorted out of an event with no refund.

Child's Admission Policy
Everyone, 3 years and older, attending events must have a ticket (exception on some family shows.)

Banners
Banners may not be hung anywhere in the facilities by anyone other than those given written authorization to do so by Berry Center. Patrons must return any unwanted banners to their vehicle.

Illegal Vending
Berry Center will not permit vending, soliciting, collecting contributions for any purpose whatsoever or distributing of handbills on the premises.

Arena Admission to Facility, Anti-scalping Policies/Procedures
No person, including minors, shall be admitted to any event in the Arena without holding a valid ticket to the event.
"Selling tickets in excess of face value", scalping is illegal in the state of Texas
Anyone with information on scalping should report it to appropriate arena personnel.